updates
This commit is contained in:
parent
daf896e117
commit
8501bb255f
3 changed files with 204 additions and 127 deletions
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@ -214,130 +214,3 @@ if the event being compared is a =tag.v1= event.
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Updated =rulesengine= in
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Updated =rulesengine= in
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https://gitlab.aweber.io/CC/Libraries/rulesengine/-/merge_requests/117.
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https://gitlab.aweber.io/CC/Libraries/rulesengine/-/merge_requests/117.
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** Looking up a campaign's ruleset
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Fetch the campaign record using the UUID in the control0-panel campaign URL.
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#+begin_src http :pretty :cache yes :exports both
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GET http://campaign.service.staging.consul/210b4a4f-ee07-4f1e-98c8-d16541f6e686
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#+end_src
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#+RESULTS[c237f01dc854e750aa1c8f568dbd54f77ab6f56c]:
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#+begin_example
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{
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"id": "210b4a4f-ee07-4f1e-98c8-d16541f6e686",
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"name": "Normal Scott",
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"owner": "26b49bc2-207e-4a33-b267-5b9e64f2702e",
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"parent": "9f1db623-fbc3-4112-a2f3-ab563e37e131",
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"rule_set": "01955ad5-cbca-455c-934f-d69a71a5578f",
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"created_at": "2022-03-21T20:17:39.795431+00:00",
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"modified_at": "2022-03-24T18:34:37.909620+00:00",
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"state_changed_at": "2022-03-22T15:24:45.727430+00:00",
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"url": "http://campaign.service.staging.consul/210b4a4f-ee07-4f1e-98c8-d16541f6e686?owner=26b49bc2-207e-4a33-b267-5b9e64f2702e&parent=9f1db623-fbc3-4112-a2f3-ab563e37e131",
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"state": "active",
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"state_serial": 3,
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"is_valid": true,
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"is_legacy_followup": false,
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"sharing_enabled": false,
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"auto_extend_enabled": true,
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"extend_needed": false,
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"extended_at": null,
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"custom_fields": [],
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"global_fields": [],
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"campaign_type": "autoresponder",
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"properties": null
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}
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#+end_example
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Fetch the rule set using the =rule_set= id returned with the campaign.
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#+begin_src http :pretty :cache yes :exports both
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GET https://rule.aweberstage.com/01955ad5-cbca-455c-934f-d69a71a5578f
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#+end_src
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#+RESULTS:
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#+begin_example
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{
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"id": "01955ad5-cbca-455c-934f-d69a71a5578f",
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"version": 2,
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"owner": "26b49bc2-207e-4a33-b267-5b9e64f2702e",
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"parent": "9f1db623-fbc3-4112-a2f3-ab563e37e131",
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"state": "active",
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"system": false,
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"iterator": null,
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"events": [
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{
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"id": "b3b69bd4-0c7b-4253-ab65-e6fcbb726f07",
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"type": "tag.v1",
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"title": null,
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"filter": {
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"type": "all",
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"criteria": [
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{
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"expect": true,
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"kwargs": {
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"key": "label",
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"values": [
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"normalize test",
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"foo"
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]
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},
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"function": "rulesengine.filter.event_value_in",
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"operator": "=="
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},
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{
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"expect": true,
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"kwargs": {
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"list": "<event:list>",
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"labels": [
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"normalize test",
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"foo"
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],
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"account": "<event:account>",
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"recipient": "<event:recipient>"
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},
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"function": "ruleset.tag.filter.any_tags_v1",
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"operator": "=="
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},
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{
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"expect": false,
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"kwargs": {
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"list": "<event:list>",
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"labels": [
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"normalized tag"
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],
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"account": "<event:account>",
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"recipient": "<event:recipient>"
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},
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"function": "ruleset.tag.filter.any_tags_v1",
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"operator": "=="
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}
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]
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},
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"parents": [],
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"metadata": "tag.v1",
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"recurring": false
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}
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],
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"actions": [
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{
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"id": "396cd5d3-d410-4ae2-a991-b93a0b816600",
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"title": null,
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"parents": [
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"b3b69bd4-0c7b-4253-ab65-e6fcbb726f07"
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],
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"metadata": "send-message",
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"recurring": false,
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"definition": {
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"kwargs": {
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"list": "<event:list>",
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"account": "<event:account>",
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"message": "394c27bf-5853-4b45-9ff1-a0637848f4b6",
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"meapi_id": "6238dd85f227ef3f2d5ec3a5",
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"recipient": "<event:recipient>"
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},
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"function": "ruleset.email.action.compose_v1"
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}
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}
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]
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}
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#+end_example
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178
daily/2022-04-18.org
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178
daily/2022-04-18.org
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@ -0,0 +1,178 @@
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:PROPERTIES:
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:ID: 6fa5f014-e5ec-4b20-9267-4610f15c833c
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:END:
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#+title: 2022-04-18
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* Investigating restored deleted subscribers
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** Created a new subscriber with a tag
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#+begin_src http :pretty :cache yes :eval no-export
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GET http://subscriber.service.staging.consul/v1/subscriber?list_id=3854&email=correlr%2Bdeleteme01@aweber.net&fields=tags
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#+end_src
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#+RESULTS[fb6364e202db62899d507e8bfab2f727b05c996e]:
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#+begin_example
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{
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"isp": null,
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"subscriber_id": 1224565879,
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"legacy_name": null,
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"subscriber_source": null,
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"dma_code": null,
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"id": 1224565879,
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"custom_fields": {
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"Favorite Game": null
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},
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"subscriber_uuid": "0de8f642-d78e-44db-9c7e-6cc53f50acc3",
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"city": null,
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"verified": 0,
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"self": "http://subscriber.service.staging.consul/subscriber/1224565879",
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"verification_time": null,
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"subscribe_method": "import",
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"stop_time": null,
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"list_id": 3854,
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"latitude": null,
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"email": "correlr+deleteme01@aweber.net",
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"status": "subscribed",
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"tags": [
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"deleteme"
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],
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"last_followup": 1001,
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"area_code": null,
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"followuptime": null,
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"org": null,
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"postal": null,
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"ip_address": null,
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"name": "Correl Roush",
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"lead_id": 4496733,
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"add_url": null,
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"country": null,
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"region": null,
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"unsubscribe_source": null,
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"longitude": null,
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"subscribed_at": "2022-04-18T15:21:04.070648-04:00",
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"stop_method": null,
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"unsubscribe_timestamp": null
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}
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#+end_example
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#+begin_src http :pretty :cache yes :eval no-export
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GET http://recipient.service.staging.consul/subscriber/0de8f642-d78e-44db-9c7e-6cc53f50acc3
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#+end_src
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#+RESULTS[77791090575f541ef5b635141712e1c0cf1b4565]:
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#+begin_example
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{
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"legacy_list_id": 3854,
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"signup_ad_tracking": null,
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"status": "SOI",
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"legacy_subscriber_id": 1224565879,
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"name": "Correl Roush",
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"email_address": "correlr+deleteme01@aweber.net",
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"unsubscribe_source": null,
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"recipient": "c0e5f1ca-dae3-4037-b80a-9400f64ac841",
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"signup_ip": null,
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"notes": null,
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"signup_location": null,
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"custom_fields": {
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"Favorite Game": null
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},
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"unsubscribe_timestamp": null,
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"id": "0de8f642-d78e-44db-9c7e-6cc53f50acc3",
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"list": "9f1db623-fbc3-4112-a2f3-ab563e37e131",
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"confirmation_ip": null,
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"locale": "en-US",
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"legacy_lead_id": 4496733,
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"display_name": "Correl Roush",
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"signup_timestamp": "2022-04-18T19:21:04+00:00",
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"signup_url": null,
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"signup_source": "Import",
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"confirmation_location": null,
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"account": "26b49bc2-207e-4a33-b267-5b9e64f2702e",
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"confirmation_timestamp": null,
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"legacy_account_id": 778
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}
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#+end_example
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** Deleted subscriber
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#+begin_src http :pretty :cache yes :eval no-export
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GET http://subscriber.service.staging.consul/v1/subscriber?list_id=3854&email=correlr%2Bdeleteme02@aweber.net&fields=tags
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#+end_src
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#+RESULTS[7d7ff6fd6510a36b406b6a9bd383cee06c0361dd]:
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: {
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: "error": {
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: "status_code": 404,
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: "exception": "SubscriberNotFound",
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: "message": "Could not find information for the subscriber"
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: }
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: }
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#+begin_src http :pretty :cache yes :eval no-export
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GET http://recipient.service.staging.consul/subscriber/5ff28b23-7515-4181-a1c6-0cd86772e959
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#+end_src
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#+RESULTS[6a3d0fd66afbbe49e9c1433a00a87e62ee4e5e4d]:
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: {
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: "type": "HTTPError",
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: "traceback": null,
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: "message": "HTTP 410: Subscriber has been deleted"
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: }
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** Restored subscriber
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#+begin_src http :pretty :cache yes :eval no-export
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GET http://subscriber.service.staging.consul/v1/subscriber?list_id=3854&email=correlr%2Bdeleteme03@aweber.net&fields=tags
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#+end_src
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#+RESULTS[ba42253a27d61ad57b92167534a88df4a97b6c79]:
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#+begin_example
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{
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"isp": null,
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"subscriber_id": 1224565877,
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"legacy_name": null,
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"subscriber_source": null,
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"dma_code": null,
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"id": 1224565877,
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"custom_fields": {
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"Favorite Game": null
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},
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"subscriber_uuid": "aeb485fe-f70d-4c45-9c8b-c0d5896fbac9",
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"city": null,
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"verified": 0,
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"self": "http://subscriber.service.staging.consul/subscriber/1224565877",
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"verification_time": null,
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"subscribe_method": "import",
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"stop_time": null,
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"list_id": 3854,
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"latitude": null,
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"email": "correlr+deleteme03@aweber.net",
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"status": "subscribed",
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"tags": [
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"deleteme"
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],
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"last_followup": 1001,
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"area_code": null,
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"followuptime": null,
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"org": null,
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"postal": null,
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"ip_address": null,
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"name": "Correl Roush",
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"lead_id": 4496732,
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"add_url": null,
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"country": null,
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"region": null,
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"unsubscribe_source": null,
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"longitude": null,
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"subscribed_at": "2022-04-18T15:21:04.071556-04:00",
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"stop_method": null,
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"unsubscribe_timestamp": null
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}
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#+end_example
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#+begin_src http :pretty :cache yes :eval no-export
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GET http://recipient.service.staging.consul/subscriber/aeb485fe-f70d-4c45-9c8b-c0d5896fbac9
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#+end_src
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#+RESULTS[53eff9fb0aca10b880611138bbd5b74def32ca86]:
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: {
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: "type": "HTTPError",
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: "traceback": null,
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: "message": "HTTP 410: Subscriber has been deleted"
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: }
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26
daily/2022-04-22.org
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26
daily/2022-04-22.org
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@ -0,0 +1,26 @@
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:PROPERTIES:
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:ID: 9d000aeb-ab38-4d68-b8ac-7407b16be41b
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:END:
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#+title: 2022-04-22
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* Fixing restored deleted subscribers
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- *What was broken?* :: Restored subscribers remained marked as deleted within the recipient service, causing automations to fail
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- *When was it broken?* :: This issue has likely existed since we introduced the
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deleted status in Recipient ([[https://gitlab.aweber.io/CP/Services/recipient/-/commit/ead64b148475088addbf727af49d0bb318fe3a05][ead64b14]]).
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- *What did you do to fix the problem?* :: Using a script
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(https://gitlab.aweber.io/correlr/restore-subscribers), I iterated through all
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of the subscribers on the affected accounts, correcting their subscriber
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records in recipient if they were found to be in this state.
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- *How many customers did it likely impact?* :: Any customer that has had
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deleted subscribers restored via the Admin interface since 2017.
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- *Is the issue automatically fixed for all customers now?* :: Because there is
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no way to identify customers for which deleted subscribers have been restored,
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only the customers noted in this ticket have been fixed. Other customers that
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are identified as being affected by this issue will require the same manual
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intervention.
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- *Does the customer or CS need to manually do something to fix their account?* :: No,
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the data for the customers noted in this ticket has been corrected.
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- *Should a new monitoring check, metric, or test be created to prevent this from happening again?* :: Efforts
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are underway to migrate the recipient service away from its current subscriber
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data store ([[https://jira.aweber.io/browse/CCPANEL-12001][CCPANEL-12001]]). Once that is done, it will no longer be possible
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for subscribers to continue to get into this state.
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Loading…
Reference in a new issue