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daily/2022-03-22.org
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daily/2022-03-22.org
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:PROPERTIES:
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:ID: f4acd678-6415-44ee-8ef3-113ba1234e43
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:END:
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#+title: 2022-03-22
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* Debugging campaign tag automations
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https://jira.aweber.io/browse/CCPANEL-12031
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Looking into why the campaign engine / ruleset changes for [[id:d06d3ab4-c2d0-47c3-aae1-4395567fc3d2][Tag Normalization]] aren't having the intended effect in staging.
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Looking at logs from the =campaign-tag-consumer=, it's loading the ruleset, and
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triggering only on the exact-match tag, not all normalized tags.
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#+begin_example
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campaign-tag-consumer-78c84676f8-27hbr campaign-tag-consumer {"name":"rulesengine.campaign","levelname":"INFO","asctime":"2022-03-22T16:23:22.966801+0000","processName":"campaign-tag-consumer-1","message":"Received tag.v1 for subscriber dc827a46-4941-4988-8ffd-127cdb992def in account 26b49bc2-207e-4a33-b267-5b9e64f2702e","module":"campaign","correlation_id":"75307660-bcd4-492b-ae98-cd5a1293ab28","exc_info":null}
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campaign-tag-consumer-78c84676f8-27hbr campaign-tag-consumer {"name":"rulesengine.campaign","levelname":"WARNING","asctime":"2022-03-22T16:23:22.968646+0000","processName":"campaign-tag-consumer-1","message":"Lock of dc827a46-4941-4988-8ffd-127cdb992def failed","module":"consumer","correlation_id":"75307660-bcd4-492b-ae98-cd5a1293ab28","exc_info":null}
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campaign-tag-consumer-78c84676f8-27hbr campaign-tag-consumer {"name":"rulesengine.campaign","levelname":"WARNING","asctime":"2022-03-22T16:23:22.969219+0000","processName":"campaign-tag-consumer-1","message":"ProcessingException processing delivery 6825: subscriber-locked: dc827a46-4941-4988-8ffd-127cdb992def","module":"consumer","correlation_id":"75307660-bcd4-492b-ae98-cd5a1293ab28","exc_info":null}
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campaign-tag-consumer-78c84676f8-27hbr campaign-tag-consumer {"name":"rulesengine.campaign","levelname":"INFO","asctime":"2022-03-22T16:23:27.975047+0000","processName":"campaign-tag-consumer-1","message":"Received tag.v1 for subscriber dc827a46-4941-4988-8ffd-127cdb992def in account 26b49bc2-207e-4a33-b267-5b9e64f2702e","module":"campaign","correlation_id":"75307660-bcd4-492b-ae98-cd5a1293ab28","exc_info":null}
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campaign-tag-consumer-78c84676f8-27hbr campaign-tag-consumer {"name":"rulesengine.campaign","levelname":"INFO","asctime":"2022-03-22T16:23:28.219805+0000","processName":"campaign-tag-consumer-1","message":"Found 2 rulesets","module":"campaign","correlation_id":"75307660-bcd4-492b-ae98-cd5a1293ab28","exc_info":null}
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campaign-tag-consumer-78c84676f8-27hbr campaign-tag-consumer {"name":"rulesengine.campaign","levelname":"INFO","asctime":"2022-03-22T16:23:28.420992+0000","processName":"campaign-tag-consumer-1","message":"Processed action 396cd5d3-d410-4ae2-a991-b93a0b816600 (ruleset.email.action.compose_v1) in ruleset 01955ad5-cbca-455c-934f-d69a71a5578f for list 9f1db623-fbc3-4112-a2f3-ab563e37e131 from account 26b49bc2-207e-4a33-b267-5b9e64f2702e, subscriber dc827a46-4941-4988-8ffd-127cdb992def scope","module":"consumer","correlation_id":"75307660-bcd4-492b-ae98-cd5a1293ab28","exc_info":null}
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campaign-tag-consumer-78c84676f8-27hbr campaign-tag-consumer {"name":"rulesengine.campaign","levelname":"INFO","asctime":"2022-03-22T16:23:28.608207+0000","processName":"campaign-tag-consumer-1","message":"Subscriber dc827a46-4941-4988-8ffd-127cdb992def completed campaign ruleset 01955ad5-cbca-455c-934f-d69a71a5578f","module":"campaign","correlation_id":"75307660-bcd4-492b-ae98-cd5a1293ab28","exc_info":null}
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#+end_example
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The subscriber was created and tagged with the normalized version of the tag. It
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is expected that it should trigger both the campaign using the normalized tag
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/and/ the campaign using the non-normalized tag.
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#+begin_src http :pretty :exports both :cache yes
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GET http://tagging.aweberstage.com/entity/dc827a46-4941-4988-8ffd-127cdb992def
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#+end_src
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#+RESULTS[b55ea1d22803f0ef37c5fbadbfd8fb656624f40e]:
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#+begin_example
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{
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"id": "dc827a46-4941-4988-8ffd-127cdb992def",
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"entity_type": "subscriber",
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"owner": "26b49bc2-207e-4a33-b267-5b9e64f2702e",
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"parent": "9f1db623-fbc3-4112-a2f3-ab563e37e131",
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"version": 1,
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"created_at": "2022-03-22T16:23:19+0000",
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"modified_at": "2022-03-22T16:23:19+0000",
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"labels": [
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"scott miller"
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]
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}
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#+end_example
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These are the rulesets for the normalized and non-normalized campaign triggers:
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#+CAPTION: Campaign triggering on a normalized tag
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#+begin_src http :pretty :exports both :cache yes
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GET https://rule.aweberstage.com/01955ad5-cbca-455c-934f-d69a71a5578f
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#+end_src
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#+RESULTS[685774a46bbaf38b945afcc0952a390d1bc53ed3]:
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#+begin_example
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{
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"id": "01955ad5-cbca-455c-934f-d69a71a5578f",
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"version": 2,
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"owner": "26b49bc2-207e-4a33-b267-5b9e64f2702e",
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"parent": "9f1db623-fbc3-4112-a2f3-ab563e37e131",
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"state": "active",
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"system": false,
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"iterator": null,
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"events": [
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{
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"id": "b3b69bd4-0c7b-4253-ab65-e6fcbb726f07",
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"type": "tag.v1",
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"title": null,
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"filter": {
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"type": "all",
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"criteria": [
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{
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"expect": true,
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"kwargs": {
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"key": "label",
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"values": [
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"scott miller"
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]
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},
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"function": "rulesengine.filter.event_value_in",
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"operator": "=="
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},
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{
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"expect": true,
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"kwargs": {
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"list": "<event:list>",
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"labels": [
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"scott miller"
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],
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"account": "<event:account>",
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"recipient": "<event:recipient>"
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},
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"function": "ruleset.tag.filter.any_tags_v1",
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"operator": "=="
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}
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]
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},
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"parents": [],
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"metadata": "tag.v1",
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"recurring": false
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}
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],
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"actions": [
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{
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"id": "396cd5d3-d410-4ae2-a991-b93a0b816600",
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"title": null,
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"parents": [
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"b3b69bd4-0c7b-4253-ab65-e6fcbb726f07"
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],
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"metadata": "send-message",
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"recurring": false,
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"definition": {
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"kwargs": {
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"list": "<event:list>",
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"account": "<event:account>",
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"message": "394c27bf-5853-4b45-9ff1-a0637848f4b6",
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"meapi_id": "6238dd85f227ef3f2d5ec3a5",
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"recipient": "<event:recipient>"
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},
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"function": "ruleset.email.action.compose_v1"
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}
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}
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]
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}
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#+end_example
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#+CAPTION: Campaign triggering on a non-normalized tag
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#+begin_src http :pretty :exports both :cache yes
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GET https://rule.aweberstage.com/5ceb8b7d-9597-4927-917c-db7a3343860c
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#+end_src
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#+RESULTS[781befe5ea2d0073780b212d511eeffcc3d0a18d]:
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#+begin_example
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{
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"id": "5ceb8b7d-9597-4927-917c-db7a3343860c",
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"version": 2,
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"owner": "26b49bc2-207e-4a33-b267-5b9e64f2702e",
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"parent": "9f1db623-fbc3-4112-a2f3-ab563e37e131",
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"state": "active",
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"system": false,
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"iterator": null,
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"events": [
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{
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"id": "6ef2cd40-3ab0-4744-8f11-23b8d59ac810",
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"type": "tag.v1",
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"title": null,
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"filter": {
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"type": "all",
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"criteria": [
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{
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"expect": true,
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"kwargs": {
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"key": "label",
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"values": [
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"scott miller"
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]
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},
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"function": "rulesengine.filter.event_value_in",
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"operator": "=="
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},
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{
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"expect": true,
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"kwargs": {
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"list": "<event:list>",
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"labels": [
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"scott miller"
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],
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"account": "<event:account>",
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"recipient": "<event:recipient>"
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},
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"function": "ruleset.tag.filter.any_tags_v1",
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"operator": "=="
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}
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]
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},
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"parents": [],
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"metadata": "tag.v1",
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"recurring": false
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}
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],
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"actions": [
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{
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"id": "0dd0fbbd-b275-4db6-b43d-81c89e75d2de",
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"title": null,
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"parents": [
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"6ef2cd40-3ab0-4744-8f11-23b8d59ac810"
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],
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"metadata": "send-message",
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"recurring": false,
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"definition": {
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"kwargs": {
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"list": "<event:list>",
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"account": "<event:account>",
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"message": "a346d692-78b7-41f0-9063-e371f5e7f8d4",
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"meapi_id": "6238dd12f227ef3f27843f63",
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"recipient": "<event:recipient>"
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},
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"function": "ruleset.email.action.compose_v1"
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}
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}
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]
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}
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#+end_example
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In both cases, there is a generalized filter applied /before/ checking the tags
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on the subscriber which is performing an exact match on the value in the tag
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event. This is to ensure the campaign is only triggered when the subscriber is
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/being tagged/ with one of the chosen tags. This check will have to be made
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tag-aware such that it normalizes the values before comparing them if and only
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if the event being compared is a =tag.v1= event.
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