:PROPERTIES:
:ID:       6ee0e3f3-1df2-4f8a-bc1b-659d8c01e2b5
:ROAM_ALIASES: CEEECS
:END:
#+title: Customer Empathy and Excellence via Customer Solutions

A program in which AWeber team members shadow a CS specialist as they field
customer support work, with the goal of finding areas in our platform where we
can improve the customer experience.