:PROPERTIES: :ID: 7a362881-875f-4f74-8053-55f63826da63 :END: #+title: Refunding an Order Refund options (via Admin) 1. Use a balance item 1. Insert a manual balance item, set Term at 1, a negative amount, and optionally a description. 2. Add an invoice and pay it. 2. Close the current package 1. Open the current package, select cancellation in date closed, with a cancel reason