:PROPERTIES: :ID: 29e51b04-ce89-4934-b17f-1f64bffc2069 :END: #+title: 2021-10-20 * [[id:bdea0611-e377-4378-a118-aef6d4a70bdf][CREASE]] Started a morning session with Steve Eisner, whose notes are available at https://confluence.aweber.io/pages/viewpage.action?pageId=155890548. Working off a JIRA structure board of prioritized customer requests. ** Etsy imports - Problematic since July - We've got an MVP service for performing import requests and loading them up for a rundeck job to process in chunks via the Public API - Lots more customers than anticipated have Etsy accounts, sometimes with up to 10k purchases (which overloads the rate limiting) - Steve has been busy manually requeuing jobs (using a Jupyter notebook), only just got caught up recently (had been slowed down by a rate limit error handling bug) - Alex may work on an admin interface to streamline the import process ** CSLead tickets - Most of the CP tickets have already been triaged *** Customer not recieving test emails reliably - Checking for sendtest events sent to [[id:e1b95d0e-366e-4ecf-b867-409b6b6c6ee8][Momentum]] in [[id:77ea54db-0c35-47ad-84b3-5c08ae5ac347][Redash]] - Viewing the interaction in Fullstory ** Code Red - Custom Domains is down [[id:bdea0611-e377-4378-a118-aef6d4a70bdf][CREASE]] Session interrupted by outage. * [[id:0a1e48ec-e132-4ec4-81a1-124711330b5a][Manager one-on-one]] - Discuss better ways of: - Capturing new projects - Transforming old projects as priorities shift - Keeping the project list and priorities at the forefront