Cobrowse.io

Allows CS team to view a session of one of our customers.
This will initially be available to all customers as a link on the help page.
User-initiated, share the code with the AW agent.
We will be using their cloud solution.
Look into an API for adding admin notes that the session took place
Look into information to be redacted in session recordings
- Information displayed will have to be tagged with a CSS class to be identified