2021-10-14

Catching up with Ryan M on tag processing

Ryan is looking into a variety of issues around tags on CC
- CC-2720 (Tag triggered campaign does not trigger for some subscribers)
- CC-6944 (Tag Applied Did Not Trigger Active Campaign)
- Ryan's personal dashboard Rules Engine Insights
  - Rules engine gets slow from time to time
    - Rule search endpoint can take up to 10s
    - There is definitely some subscriber contention, but it doesn't appear to be particularly severe
    - Slowdowns seem to be best related to rule service slowness
- Rule service will be updated to get more insight into what's happening
  - Needs more metrics
  - Move into k8s?
Currently, we still don't know what's going on. Ryan will be spending time in the coming sprint to continue investigating the rule service.