roam/daily/2021-10-20.org

2021-10-20

• CREASE
  • Etsy imports
  • CSLead tickets
    • Customer not recieving test emails reliably
  • Code Red - Custom Domains is down
• Manager one-on-one

CREASE

Started a morning session with Steve Eisner, whose notes are available at https://confluence.aweber.io/pages/viewpage.action?pageId=155890548.

Working off a JIRA structure board of prioritized customer requests.

Etsy imports

• Problematic since July
• We've got an MVP service for performing import requests and loading them up for a rundeck job to process in chunks via the Public API
• Lots more customers than anticipated have Etsy accounts, sometimes with up to 10k purchases (which overloads the rate limiting)
• Steve has been busy manually requeuing jobs (using a Jupyter notebook), only just got caught up recently (had been slowed down by a rate limit error handling bug)
• Alex may work on an admin interface to streamline the import process

CSLead tickets

• Most of the CP tickets have already been triaged

Customer not recieving test emails reliably

• Checking for sendtest events sent to Momentum in Redash
• Viewing the interaction in Fullstory

Code Red - Custom Domains is down

CREASE Session interrupted by outage.

Manager one-on-one

• Discuss better ways of:

  • Capturing new projects
  • Transforming old projects as priorities shift
  • Keeping the project list and priorities at the forefront