roam/aweber/20200714143255-refunding_an_order.org

Refunding an Order

Refund options (via Admin)

1. Use a balance item

   1. Insert a manual balance item, set Term at 1, a negative amount, and optionally a description.
   2. Add an invoice and pay it.

2. Close the current package

   1. Open the current package, select cancellation in date closed, with a cancel reason